Trouble communicating Vixen to E1.31 bridge to DMX

[Irvin.lyons]

Hi I am having trouble getting my lighting system to work through Vixen. Ive got dum RGBW lights with a DMX Controller that matches and a E1.31 bridge to DMX controller that will control all the DMX controllers. I've followed The setup on how to stream sACN and through Xlights was getting my controllers to work Via Multicast. Vixen Lights is more user freindly to me and I would like to stick with this platform. My trouble is that when I setup my controllers and activate them I can not get them to light up. I do have a DMX signal showing on my E1.31 controller but it does not transmit from Vixen for some reason I've attached photos of my controller and my setups. Do I have something setup wrong? or is there something else needed for Vixen to make this work properly? Thanks in advance for whoever can help me with this.

Software:
Vixen Lights
Release: 3.6u4
Build #937

Below are photos and screenshots of the devices and settings I am using:

Devices:

41wYBm--u8L._AC_.jpg81fP4eS5C3L._AC_SL1500_.jpg

Network Settings:

2020-03-22 (1).png 2020-03-22.jpg

Patching:

2020-03-22 (3).jpg

[gassy]

The one thing you didn't mention was the network setup.....are the components all on the same network?

[Irvin.lyons]

I am currently using multicast until I can get better control of my lights. I am using my PC's ethernet port directly to my E1.31 controller which has 4 ethernet ports to connect to my DMX controllers I have configured my network on my PC like the screenshot below and my E1.31 controller settings from within its page also screenshot below.

PC settings: E1.31 settings:
2020-03-22 (9).png 2020-03-07.png

[MikeKrebs]

I didn't see that multicast was an option on the controller. Does it support it?

[MartinMueller2003]

gateway and dns settings do noyhing for a connection straight from the pc to the bridge. why is the bridge using a trmp address?

please show the vixen e1.31 config as well.

[Irvin.lyons]

Hi yes the E1.31 controller was meant to be used more for multicast but it does support both unicast and multicast
2020-03-22 (10).png

[Irvin.lyons]

Hi Martin the gateway has a temporary address different than the static one. that is the address i use to configure the gateway if thats what you were asking. as for Vixens E1.31 this is all I have for the E1.31 configuration in Vixen
2020-03-22 (11).png

[MartinMueller2003]

Does the bridge status indicate it is receiving universe data?

Please ty an experiment for me.

Switch the bridge to use its 192 address.
Switch Vixen to use unicast to send the data to the bridge.
Do you

[Irvin.lyons]

Thanks for the info Martin I did switch it over to Unicast but unfortunately still no results. Only when I use Multicast do I see a DMX signal on the bridge.

Multicast Configuration
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Unicast Configuration
2020-03-24 (4).jpg

do you know if Vixen has to have certain communication ports open through a firewall or anything like that?

[MartinMueller2003]

This indicates issues with how your network is set up. Unicast should always work. If it does not then your network is not set up properly.