Results 1 to 8 of 8

Thread: Vixen keeps closing

  1. #1
    Join Date
    Nov 2018
    Location
    Houston, Texas
    Posts
    1,152
    Post Thanks / Like

    Default Vixen keeps closing

    Having an issue with setup preview configuration. Every time I try to configure a multi point string for roof line it keeps closing vixen completely soon as I finish the string , havenít had this problem before .


    Sent from my iPhone using Tapatalk
    Last edited by wilmar; 02-16-2020 at 02:12 PM.

  2. #2
    Join Date
    Nov 2018
    Location
    Houston, Texas
    Posts
    1,152
    Post Thanks / Like

    Default Re: Vixen keeps closing

    Quote Originally Posted by wilmar View Post
    Having an issue with setup preview configuration. Every time I try to configure a multi point string for roof line it keeps closing vixen completely soon as I finish the string , havenít had this problem before .


    Sent from my iPhone using Tapatalk
    Not sure what I was doing wrong or what, but after about 10 tries itís now working .


    Sent from my iPhone using Tapatalk

  3. #3
    Join Date
    Dec 2012
    Location
    Newtown CT
    Posts
    4,196
    Post Thanks / Like

    Default Re: Vixen keeps closing

    Please make a snapshot of your logs and send them to VixenLights as a defect. The team may be able to figure out what was going wrong.


    2020 Full sized show reworked for the new location. Only adding (famous last words) 13 RBLs that I finally got converted to using pixels
    2019 - Just moved into a new home (yet another change of plans). Will be dim but not dark. Too much to do at the new place to leave time for a show. Dim show (3000 pixels) had regular visits most nights.
    https://www.youtube.com/channel/UCyX...ttrsZNARkUce0Q

  4. #4
    Join Date
    Nov 2018
    Location
    Houston, Texas
    Posts
    1,152
    Post Thanks / Like

    Default Re: Vixen keeps closing

    Quote Originally Posted by MartinMueller2003 View Post
    Please make a snapshot of your logs and send them to VixenLights as a defect. The team may be able to figure out what was going wrong.
    Not familiar with how to find the logs sorry


    Sent from my iPhone using Tapatalk

  5. #5
    Join Date
    Nov 2018
    Location
    Houston, Texas
    Posts
    1,152
    Post Thanks / Like

    Default Re: Vixen keeps closing

    Quote Originally Posted by wilmar View Post
    Not familiar with how to find the logs sorry


    Sent from my iPhone using Tapatalk
    Found logs


    Sent from my iPhone using Tapatalk

  6. #6
    Join Date
    Nov 2018
    Location
    Houston, Texas
    Posts
    1,152
    Post Thanks / Like

    Default Re: Vixen keeps closing

    After reading logs I believe itís because I was in wrong profile that the controllers I was testing were not set up on yet . I have a profile that I use to learn and play with without messing up the main main . My mistake not a software issue . Thanks


    Sent from my iPhone using Tapatalk

  7. #7
    Join Date
    Dec 2012
    Location
    Newtown CT
    Posts
    4,196
    Post Thanks / Like

    Default Re: Vixen keeps closing

    Yes there is a software mistake here. The program should not close on you just because you have a configuration error. It should tell you that something is wrong so you can fix it. I would still send the logs to the team so they can make the error handling more friendly.


    2020 Full sized show reworked for the new location. Only adding (famous last words) 13 RBLs that I finally got converted to using pixels
    2019 - Just moved into a new home (yet another change of plans). Will be dim but not dark. Too much to do at the new place to leave time for a show. Dim show (3000 pixels) had regular visits most nights.
    https://www.youtube.com/channel/UCyX...ttrsZNARkUce0Q

  8. #8
    Join Date
    Nov 2018
    Location
    Houston, Texas
    Posts
    1,152
    Post Thanks / Like

    Default Re: Vixen keeps closing

    Quote Originally Posted by MartinMueller2003 View Post
    Yes there is a software mistake here. The program should not close on you just because you have a configuration error. It should tell you that something is wrong so you can fix it. I would still send the logs to the team so they can make the error handling more friendly.
    Ok thanks


    Sent from my iPhone using Tapatalk

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •