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Thread: Preview - Background

  1. #1
    Join Date
    Jan 2020
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    Default Preview - Background

    Every time I try to add a picture of my house as a background in the preview pane, Vixen just closes down. Any thoughts on what is causing this? Thanks.

  2. #2
    Join Date
    Nov 2011
    Location
    Chicago - Southwest Suburbs
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    Default Re: Preview - Background

    look at the fatal log. The first few lines of the last log entry will help us know what's going wrong.

  3. #3
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    Jan 2020
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    Default Re: Preview - Background

    Here is the fatal log:

    01/07/2020 14:37:11.392 [VixenApplication.Program] An application error occurred. Please contact the Vixen Dev Team with the following information:

    System.UnauthorizedAccessException: Access to the path 'C:\Users\marcp\Documents\Vixen 3 Pixels\Module Data Files\VixenDisplayPreview\fbfb3680-16f0-4b79-b74c-453799061483.jpg' is denied.
    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost)
    at VixenModules.Preview.VixenPreview.VixenPreviewSetu p3.buttonSetBackground_Click(Object sender, EventArgs e)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnMouseUp(MouseEventAr gs mevent)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ButtonBase.WndProc(Message& m)
    at System.Windows.Forms.Button.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
    at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost)
    at VixenModules.Preview.VixenPreview.VixenPreviewSetu p3.buttonSetBackground_Click(Object sender, EventArgs e)
    at System.Windows.Forms.Control.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnClick(EventArgs e)
    at System.Windows.Forms.Button.OnMouseUp(MouseEventAr gs mevent)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ButtonBase.WndProc(Message& m)
    at System.Windows.Forms.Button.WndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

  4. #4
    Join Date
    Jan 2020
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    Default Re: Preview - Background

    Got it. I uninstalled Vixen and re-installed it. When I tried to put in a background picture, my security software popped up a message that it was blocking Vixen. I fixed that and now everything works. Thanks.

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