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Thread: First time Alphapix user

  1. #11
    Join Date
    Oct 2014
    Location
    Sauk City, WI USA
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    1,162
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    Default Re: First time Alphapix user

    Sorry to hear about your troubles. Hope you can get it sorted out. If you are going too send it out, do it now so you can have a chance to get it back in time to get your show out together. Time slips away quick this time of the year.

  2. #12
    Join Date
    Nov 2017
    Location
    South Texas
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    17
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    Default Re: First time Alphapix user

    Sent out the unit for troubleshooting and Got it repaired just waiting to receive it.

  3. #13
    Join Date
    Nov 2017
    Location
    South Texas
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    Default Re: First time Alphapix user

    Glad to report the controller is back in my possession and in working order now to try and program some songs for Halloween.... possibly. Still need to get the raspberry pi running with FPP. Thank you everyone for their suggestions on trying to repair the controller, it is much appreciated.

  4. #14
    Join Date
    Oct 2014
    Location
    Sauk City, WI USA
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    Default Re: First time Alphapix user

    was it hardware or programming? What was the diagnosis?

  5. #15
    Join Date
    Nov 2017
    Location
    South Texas
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    Default Re: First time Alphapix user

    Quote Originally Posted by MikeKrebs View Post
    was it hardware or programming? What was the diagnosis?
    This is what they sent me after I asked

    appears that there was an incorrect setting applied but we could not confirm that. It required two factory resets and a firmware update. It could have also been a static electricy shock that scrambled the NVRAM.

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