DIY Express Issues.

[dnesci]

Is anyone else having trouble getting DYI Express to fill orders and respond to questions. I place an order a month ago and their web site says it is in process. No communication from them. I send several requests asking for an explanation and now response. I would cancel the order but they are the only provider I know of from DC SSR boards.

[wbe1]

I just posted a similar question last week. I ordered some pixels from him. The confirmation and tracking code were sent to me. I checked with the tracking code and initially said Wednesday close of day. Later on Wednesday I checked around 3pm and did not say anything. I sent Todd an email asking what the ***K went wrong but got no response. Later that evening I checked again and it said the shipment was only picked up at 1:50pm that day.

Did you pay with a credit card where you could query to see if they paid him?

Maybe he should be removed from the Member Approved Vendors? I know CUSTOMER SERVICE is a hard word to spell.

[dnesci]

Yes I paid by credit card, but it has not gone through as of today. I just want some communication. If they are out of business, say so and shut down the web site.. If they don't have the products, say so. This is sooooo aggravating.

[dim bulb]

If you can solder you can get Dc SSR boards from another place i know of.

[Ruppro]

Have you sent a PM to DIYLEDEXPRESS

[pmiller]

I just tried placing an order and their payment site sucks. Tried for 39 minutes and it kept saying payment method failed. I'm going to order from someone else. I'm disgusted.

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[pmiller]

After about 22 attempts it finally accepted my payment. What a pain. One of a few companies that don't accept PayPal. I wonder why that is?

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[algerdes]

I don't have any connection with the folks at DIYLEDExpress, other than buying a LOT of lights and stuff from them, but ...

Of the different vendors from all different areas (not just DIYC stuff) that I use, when they don't take PayPal it is usually because they don't want to pay PayPal fees. $0.02 duly deposited.

[pmiller]

I've ordered stuff from them many times and never had an issue with payment until today. Nothing like filling out everything over a dozen times. Oh well, maybe it was a glitch or whatever.

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[dnesci]

What might the other place be that sells the DC boards? And yes I have attempted to contact them directly to Todd and to the service email.