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Thread: Ray Wu Contact

  1. #1
    Join Date
    Oct 2015
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    Default Ray Wu Contact

    As everyone on here seems to suggest Ray Wuís shop, Iím just wondering what peopleís experience is with the best way to contact him for a price quote. Does the built in messaging service work, or does email work better? (Or something else)

    Thanks!

  2. #2
    Join Date
    Nov 2013
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    Default Re: Ray Wu Contact

    I always used the message system. He gets back fairly quick,depending on what time it is.

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  3. #3
    Join Date
    Aug 2012
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    Nova Scotia, Canada
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    Default Re: Ray Wu Contact

    I second the messaging system....I like to keep everything within aliexpress.
    Going on 5 years with Ray and no issues whatsoever.
    Phil

  4. #4
    Join Date
    Oct 2015
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    Default Re: Ray Wu Contact

    Awesome, thanks! I messaged him through the system last night and then realized he might never actually check that. I didn't want to be sitting in limbo forever

  5. #5
    Join Date
    Dec 2013
    Location
    Williamsburg, VA
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    Default Re: Ray Wu Contact

    I just e-mail him directly Ray <ray@rita-light.com>.

    Also remember he is 12 hours ahead of east cost time.

    I've used Ray for 4 years, I've had a couple small issues but he took care of it without hassle.

  6. #6
    Join Date
    Jan 2015
    Location
    Staten Island New York
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    Default Re: Ray Wu Contact

    Agree will all the above. I also just email him directly. I actually just received a shipment from a few weeks ago. Still haven’t had the time to go through it all and test. But he has always come through if something doesn’t work or is missing.

  7. #7
    Join Date
    Mar 2017
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    Indiana
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    Default Re: Ray Wu Contact

    I emailed Ray directly this year. Just provided a list of what I needed from his store on AliExpress. He sent me an invoice to confirm. The best part was it was around ~$100 cheaper than it would have been through AliExpress (on an ~$800 order). I then paid via Paypal. Around a week later, he emailed me the tracking information. Everything came through just fine. I plan to do again like this in the future.
    2017: bit.ly/2zUzCC9

  8. #8
    Join Date
    Jan 2015
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    Staten Island New York
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    Default Re: Ray Wu Contact

    I always email him a second time after the first quote and he usually comes down even more.

  9. #9
    Join Date
    Mar 2015
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    Default Re: Ray Wu Contact

    I have always e-mailed him and he sends a quote. Great luck so far.

  10. #10
    Join Date
    May 2016
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    Default Re: Ray Wu Contact

    Concur on email. To make it easy for him, I cut and paste the item description from his store and add the specification/changes I want. He got back to me on Saturday last week after I emailed him Friday. Iíve only had one minor mix-up with him, and that was him sending me an incorrect tracking number for an order.

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