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Thread: Is Ray's quality slipping?

  1. #11
    Join Date
    Nov 2012
    Location
    Cary, NC, US
    Posts
    1,131
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    Default Re: Is Ray's quality slipping?

    My early orders from Ray were OK. It's just the one from last year that I have a problem with.
    That said, I contacted Ray and he offered to send me replacements.

  2. #12
    Join Date
    Dec 2013
    Posts
    352
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    Default Re: Is Ray's quality slipping?

    Quote Originally Posted by RobG View Post
    My early orders from Ray were OK. It's just the one from last year that I have a problem with.
    That said, I contacted Ray and he offered to send me replacements.
    That is what sets apart from many other vendors, he will fix the issue asap.

  3. #13
    Join Date
    Nov 2013
    Posts
    917
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    Default Re: Is Ray's quality slipping?

    Ordered late this year and he took a long time after promises to get them here. Dozens of extensions, 100 or more pigtails, I think i tossed 1 of all of them that I checked. All my T's were good, those are real issue in prior years.

    Will order a few more extensions this year, but finally getting close to no more cat 5 running around besides distribution of rs485 signals now.

    I plan to order in the spring this year though, and it's good to be a month or two after the Chinese New Year Holiday, he seemed to loose workers in the prior years and had quality issues in those months.

  4. #14
    Join Date
    Sep 2007
    Location
    Pearland, TX
    Posts
    144
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    Default Re: Is Ray's quality slipping?

    I ordered 2200 WS281 12 VDC square nodes AND 400 three pixels per node WS2811 from Ray on 8/22/17, I had them 8 days later. So far I had 3 bad pixels during burn in, and 2 more since the show started Thanksgiving night. All in all I have bought quite a bit from Ray in 7 years, and will continue to do so.

  5. #15
    Join Date
    Dec 2013
    Location
    Huntington Beach, CA
    Posts
    44
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    Default Re: Is Ray's quality slipping?

    This year, I got 1 bad node out of 200 WS2811 squares from Ray and was credited $15. ( I ordered on 10/2)

    Granted, my order was for 400 nodes but that somehow got reduced in translation.

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