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Thread: 27 Channel Controller + Vixen 3

  1. #11
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    Default Re: 27 Channel Controller + Vixen 3

    Interesting. DMX Pro should only have one parameter: Com Port. The rest of the parameters are mandated by the protocol and not modifiable by the user. I just checked and I get the same setup screen on the latest dev build.

    The same for DMX Open. It should at least allow you to set the port.


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  2. #12
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    Default Re: 27 Channel Controller + Vixen 3

    Iím not sure why we give all of those parameters. Perhaps it was to provide support for some versions that allow for other serial settings.
    Dmx open has no configuration at all. It doesnít use a com port.


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  3. #13
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    Default Re: 27 Channel Controller + Vixen 3

    No matter what I set, I can not control the controller. Am I the only one using this 27 channel controller?

  4. #14
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    Default Re: 27 Channel Controller + Vixen 3

    Itís not the 27 channel controller thatís the question mark. Itís the dmx interface. None of us have used that particular interface and canít verify itís proper setup or even compatibility with vixen. When I looked at your links I couldnít even find a manual to reference.


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  5. #15
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    Default Re: 27 Channel Controller + Vixen 3

    Hi...

    Iīve one controller similar to yours.
    I tried to make it work with vixen with no success.... but i'm waiting for the dongle usb to dmx.

    It worked when i made a connection from a FTDI FT232 to dmx with the program Qlight controller plus.
    When the dongle arrives i will post my experience.

    Regards
    Zelev

  6. #16
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    Default Re: 27 Channel Controller + Vixen 3

    I have also tried this dongle, but even so I get in Vixen no result

    https://de.aliexpress.com/item/MINI-...a062a2aa9953-0


    Which dongle can you recommend to me, which works under Vixen. Please with the appropriate link

  7. #17
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    Default Re: 27 Channel Controller + Vixen 3

    Would someone with a dmx open dongle that doesnít work be willing to send it to us for testing?
    All of the dongles weíve tested work fine. But we keep hearing sporadic instances where people are trying to use dmx open that they canít get to work.

    Hereís the problem. Itís driver related. All open dmx dongles use the ftdi chip to do the usb to serial conversion. The symptom is that the dongle will work with QLC, xLights, etc but not with vixen. Vixen is the only one of the bunch that is 64 bit. So thereís something going on with the driver that doesnít work on the 64 bit side. But only in some instances. It does work fine in others. Neither Jeff or I have been able to replicate it on our machines to fully investigate it.


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  8. #18
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    Default Re: 27 Channel Controller + Vixen 3

    Which dongle would you recommend to me?

  9. #19
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    Default Re: 27 Channel Controller + Vixen 3

    FWIW, I have been very happy with the Actidongle from HolidayCoro.

    I have a couple of suggestions to help with your troubleshooting. I did not see it mentioned here so I thought it is worth mentioning. Make sure the PC Dimmer software is closed or else Vixen will not be able to access the com port. This has happened to me and has even required a reboot of the computer to release the port. With the DMX module connected to the computer open Vixen and test the lights. I have always needed my hardware connected before I started Vixen and perhaps it needs to be closed and opened anytime a hardware setting is changed. The Vixen team can correct me if it resets the communication on its own.
    Good Luck

  10. #20
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    Default Re: 27 Channel Controller + Vixen 3

    Unfortunately, the problem is not solved yet. Does anyone have an idea?

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