Page 1 of 2 12 LastLast
Results 1 to 10 of 15

Thread: Bug forum closing soon

  1. #1
    Join Date
    May 2007
    Location
    Spokane, WA, USA
    Posts
    685
    Post Thanks / Like

    Exclamation Bug forum closing soon

    The thing I don't like about using a forum environment for bug reports is the lack of accountability. Or, more specifically, the ease of accountability. I could update threads as I work on issues, but that's time consuming and not easy for anyone else to get a grip on where things stand.

    With many thanks to Pete Fats, we've now got a Bugzilla installation being hosted and finally setup at http://bugzilla.vixenlights.com. This buys us a number of things, including, but not limited to, the ability for people to vote on bugs so that the community, collectively, can say where their priorities are. Referring back to accountability, it also lets people see what I'm working on so that there will no longer be a shroud of mystery in that arena. I don't have nearly the time to work on Vixen as I used to, sadly, but I do still work on it.

    Macrosill tried to find a bug tracker that would integrate with the forum so that everyone could use their forum account, but the ones that integrate didn't have the features I was looking for. I really wanted the voting feature so I could get some feedback on direction. Bugzilla is tried and tested and very well supported (and has the voting ability). This means that to use it, you do have to create an account.

    A few notes...

    I'm sorry for my prolonged absence. I think I've moved for the last time for the next twelve months, at least. A lease will ensure that. Like I said earlier, the rest of my life has been encroaching on the part of my life that I enjoy (Vixen), so my free time is getting divided. I really want to be there for you folks and I have no excuses for not being there other than getting really tired at night these days.

    Renard/DMX hang issue...I have a working theory as to why this suddenly popped up when 2.0 left beta. Unfortunately, I cannot reproduce it, so it's dang hard to fix. Frank's been kind enough to let me destroy a virtual machine and that did give me some information. I'm going to try to put together a test package to test the theory before the Christmas season is right on top of us. There is a LedTriks change I want to get in at the same time.

    I know that I have dozens of messages stacked up over the past month or so. Again, I have no good reasons, just excuses. I'd like to blame it on my advancing years. That, and having a really boring job that actually does put me to sleep during the day sometimes.

    I won't pretend to know what's going on these days. What I can do is address the issues as they come into the bug tracker and listen to what the community says with their votes. I'm trying to finagle a couple of things in my personal life, letting them know that I really do need to have more time for this during this time of year, so here's hoping...

    Oh, yeah, back to the thread's subject. There's no drop-dead date on when the bug forum will close up. But this serves as notice so that you know that it will be going away so that traffic can start to go to the bug tracker.

    Thanks for supporting each other, and thanks to the few people who try to keep me in the loop when something bursts into flames.

  2. #2
    Join Date
    Dec 2007
    Location
    Charlotte, NC
    Posts
    824
    Post Thanks / Like

    Default Re: Bug forum closing soon

    Thanks KC!!!
    I set up an account and was wondering if we also use it for feature requests, or just bug reports?

  3. #3
    Join Date
    May 2007
    Location
    Spokane, WA, USA
    Posts
    685
    Post Thanks / Like

    Default Re: Bug forum closing soon

    Definitely for feature requests as well. Although in trying to get the exact verbiage to look for, I'm seeing that we're missing the priority and severity fields that would let you specify that it's an enhancement...

  4. #4
    Join Date
    Nov 2007
    Posts
    93
    Post Thanks / Like

    Default Re: Bug forum closing soon

    Quote Originally Posted by kmc123 View Post
    wondering if we also use it for feature requests, or just bug reports?
    There is now a 'Request Type' field when submitting a new bug to help this. I think that feature requests, combined with the voting feature, will be one of the more useful things to come from this change.

    Thanks for the suggestion.

    @all
    Suggestions are always welcome. If you find any problems, or think the site could be better, please let me know.

    pm here or
    pete fats [a t] gmail

  5. #5
    Join Date
    Dec 2007
    Location
    Melbourne , Australia
    Posts
    896
    Post Thanks / Like

    Default Re: Bug forum closing soon

    well if this makes like easier for you KC then i see it as great news.

    As i am one of the lucky ones waiting got the dmx/serial issue to be resolved is there anything we can do to help?

    let us know

    Peter

  6. #6
    Join Date
    Dec 2007
    Posts
    70
    Post Thanks / Like

    Default Re: Bug forum closing soon

    Bugzilla has bugs of its own!

    After signing up yesterday and posting a bug today it only allows me to see two other threads (neither of which is the one that I posted to).

  7. #7
    Join Date
    Nov 2007
    Posts
    93
    Post Thanks / Like

    Default Re: Bug forum closing soon

    Sorry for any downtime you might have noticed folks. The 3.0 to 3.2 upgrade gave me a little more trouble than I expected.

    At this point though, everything seems to be working as intended. As always, if you run into anything that's not working as expected, feel free to email petefats (AAAAT) gmail.com.

  8. #8
    Join Date
    Jun 2007
    Location
    WI
    Posts
    2,611
    Post Thanks / Like

    Default Re: Bug forum closing soon

    I propose that we rename this area of the forum "Issues" or "Issues/Troubleshooting". In the software testing world there are issues and there are bugs. Sometimes an issue is never a bug and vise versa. This "Issues" area will exist to determine if the problem that is being seen is really a bug or something else. The goal is to only submit bugs, and enhancements to Bugzilla. The other big win is others can try to repro the issue to be sure its not a configuration thing.

    Thoughts?
    Last edited by DynamoBen; 12-29-2008 at 12:18 AM.
    DMX, RDM, ArtNet, sACN, and RDMnet...the future of DIY Christmas.
    Designer of the PropController an open source single-board hardware platform designed for lighting and prop control.

  9. #9
    Join Date
    May 2007
    Location
    Mooresville, NC
    Posts
    7,547
    Post Thanks / Like

    Default Re: Bug forum closing soon

    Quote Originally Posted by DynamoBen View Post
    I propose that we rename this area of the forum "Issues" or "Issues/Troubleshooting". In the software testing world there are issues and there are bugs. Sometimes an issue is never a bug and vise versa. This "Issues" area will exist to determine if the problem that is being seen is really a bug or something else. The goal is to only submit bugs, and enhancements to Bugzilla. The other big win is others can try to repro the issue to be sure its not a configuration thing.

    Thoughts?
    I like this idea. It will keep clutter out of the Bugzilla site and most likely help KC to work on the true 'bugs'.
    James Family Christmas - 1600 channels of SS Renard channels
    Website - http://jamesfamilychristmas.com/ <<broken
    Facebook - James Family Christmas


  10. #10
    Join Date
    May 2007
    Location
    Long Island, NY
    Posts
    7,656
    Post Thanks / Like

    Default Re: Bug forum closing soon

    I yield to KC in the Vixen support area. I personally do not like Bugzilla. It sees like a good idea but I do not see any benefit to using it other than the ability to see a list of bugs. I am sure there are some benefits for KC, he uses it more than anyone. There are some abbreviations there like NOT, NULL, FIXE, ASSI, RESO, REOP and WONT. What do they mean? I can guess at a few of them but others I have no idea. I was not able to find their definitions on the site. I also do not like the fact it requires a separate account to access. Now we need 3 accounts, the forum, wiki and bugzilla. I hope to work on the wiki end of things after the relocation and upgrade. I was able to integrate the chat with the forum so that is one less. And bugzilla is on a different site. We are slowly getting back to the detrimental scenario of 2 years ago where everything is spread out over multiple sites, the whole reason DIYC was started. I am not sure bugzilla is being received or utilized in the way KC had envisioned. I may be wrong but that is the perception I have. For that reason I propose we leave the Bug Forum as is.
    Thanks,
    Brian, your friendly site Admin.

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •