No Worries. We have all had a few of those issues. There is a reason why my first question for a problem is "Is it plugged in and where is it plugged in". For example, the keyboard cables used to have an RJ connector on them that could be inserted into an RJ45 Ethernet Jack. Had a person insist that they had properly plugged the cable from the computer into the Ethernet and should be getting internet connectivity. Alas, plugging the keyboard into a wall jack does not help your computer run.