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Thread: DIY LED Express 2017 Pre-Sale is here!

  1. #501
    Join Date
    Nov 2011
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    Brandon, MB, Canada
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    Have heard nothing. Entire order (6732) is still in "Transfer" status, have received nothing and no response to any emails.
    Was going to use the panels for our charity Haunted Forest this year... but we open on Friday the 13th so there is no possible way to get them built, cased and programmed before that now.

    Starting to change my opinion... I'm fine with delays, but a little communication would be nice. This is the second largest order I've placed with them and my money tree died.
    Jason C

  2. #502
    Join Date
    Jan 2017
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    Based on zero response from DIYLEDEXPRESS, no update here, via email, or on the website, we can only conclude they are out of business. I have been more than patient, but it is down to the wire and if my order corrections do not arrive by next week, I will have to dispute the charges with my credit card company. I feel so sorry for those that didn't receive their orders. Does anyone know of compatible pigtails? I heard that these might be compatible, but am unable to verify. https://scottled.en.alibaba.com/sear...chText=pigtail

    Thanks

  3. #503
    Join Date
    Dec 2010
    Location
    Madison, Mississippi
    Posts
    836
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    I ordered some stock items 3 weeks ago and I have received mine....
    2017 - Hmmmm...lots has changed...
    Facebook: Stevensfamilylightshow
    Youtube: Stevens Family Light Show
    Web: http://www.stevenslightshow.com (under construction)

  4. #504
    Join Date
    Dec 2015
    Location
    New Hampshire
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    I'm frustrated for those who did not receive their pre-sale orders. I'm one of the lucky ones who did, but this whole debacle really makes me wonder if DIY LED Express can survive as a company given how widely publicized these failed orders were. Personally, I will not be ordering from them again until their reputation improves, and I certainly will not trust them for a 2018 pre-sale.

  5. #505
    Join Date
    Nov 2011
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    Brandon, MB, Canada
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    Has anyone who has called them received a response?


    Sent from my iPhone using Tapatalk
    Jason C

  6. #506
    Join Date
    Nov 2011
    Location
    Brandon, MB, Canada
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    I got a shipping confirmation today
    !! ! !! ! !! ! !! ! !! ! !! ! !! ! !! ! !! ! !!
    Jason C

  7. #507
    Join Date
    Nov 2011
    Location
    Chicago - Southwest Suburbs
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    Quote Originally Posted by jcross View Post
    I got a shipping confirmation today
    !! ! !! ! !! ! !! ! !! ! !! ! !! ! !! ! !! ! !!
    From a presale order?

  8. #508
    Join Date
    Dec 2015
    Location
    Conway South Carolina
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    I received a portion of a pre sale and nothing from an order placed that mentioned items to be in stock. Without the balance I could not complete my Halloween nor Christmas. I had to change directions and order from a second vendor. Received those from the other vendor. I had no choice but to file a dispute after many unanswered emails both through his web site and directly to him. I let him know that I was going to do this around a month ago as well as several times since. Nothing from them..Don't know what happened to them but my money doesn't grow on trees. Looks like I will need to convert all of my stuff to this new vender after this season.

  9. #509
    Join Date
    Nov 2011
    Location
    Brandon, MB, Canada
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    Quote Originally Posted by jchuchla View Post
    From a presale order?
    Yes from a January presale!

    Tracking says it should be in North Dakota by this Thursday so Iíll pop across the border on Saturday... hopefully everything is good because itís a two hour trip.


    Sent from my iPhone using Tapatalk
    Jason C

  10. #510
    Join Date
    Nov 2011
    Location
    Chicago - Southwest Suburbs
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    Default Re: DIY LED Express 2017 Pre-Sale is here!

    Quote Originally Posted by jcross View Post
    Yes from a January presale!

    Tracking says it should be in North Dakota by this Thursday so Iíll pop across the border on Saturday... hopefully everything is good because itís a two hour trip.


    Sent from my iPhone using Tapatalk
    This seems to be about 6 weeks or so after the last round of shipments we saw. And that wave was about two months after the previous wave. This seems to coincide with how long it takes to load and ship a container from China to USA. I wonder if Toddís supplier has been screwing up orders and forcing him to wait for another shipment to correct it.


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