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Thread: P10 Matrix

  1. #91
    Join Date
    Jan 2015
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    Kansas City Missouri
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    Default Re: P10 Matrix

    I just filed a claim with PayPal. I don't expect anything from it.

    Sent from my SM-T710 using Tapatalk

  2. #92
    Join Date
    Nov 2011
    Location
    Chicago - Southwest Suburbs
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    6,259
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    Default Re: P10 Matrix

    Quote Originally Posted by pmiller View Post
    Do not buy from this company. I got my frame today and the ends of all 4 sides were damaged. I could fix 3 sides but the 4th side is too far gone. The company refuses to replace it. Here's what one end looks like.


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    What I really want to know: You're obviously indoors given the bare feet and carpeting. So what's with the propane tank?

  3. #93
    Join Date
    Oct 2014
    Location
    Sauk City, WI USA
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    398
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    Default Re: P10 Matrix

    Quote Originally Posted by pmiller View Post
    I just filed a claim with PayPal. I don't expect anything from it.

    Sent from my SM-T710 using Tapatalk
    Did you file a claim with the shipper?

  4. #94
    Join Date
    Jan 2015
    Location
    Kansas City Missouri
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    Default Re: P10 Matrix

    Jon, the propane tank is for heating our enclosed deck. There is a 30,000 2 burner heater on the tank. Gets nice and toasty in there when it's freezing outside.

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  5. #95
    Join Date
    Jan 2015
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    Kansas City Missouri
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    Default Re: P10 Matrix

    Update on the damaged frame. I filed a complaint with PayPal. I got credited the full price. Then later that day I got a message from the sales person. They weren't happy. It's like they are blaming me for the damage. I'm told them I was the customer and received a damaged product. Who's to blame I don't know but I didn't receive my product undamaged. They wanted me to go after FedEx. Maybe if they packaged it properly it wouldn't have been so severely damaged. I did manage to somewhat repair it although not as good as I would have liked. The damage was too extensive but it is usable. Maybe from a distance people might not notice. I do like the frame. It's well made and solid. I just wish they would have worked with me on replacing it. They just totally refused. Not sure how PayPal managed the refund but I'm glad they did.

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  6. #96
    Join Date
    Jan 2017
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    84
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    Default Re: P10 Matrix

    Win for the home team... I installed some of those blind nutserts into the edges that allow for an m5 bolt and plan on mounting to the wall this weekend with some angle brackets


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