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Thread: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

  1. #11
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    I probably won't get a chance to open that profile until tonight to look at it. I find it odd that it always lags at the same spot. I'm gonna have to see what's going on in the sequence at and around that part if the sequence. There may be corrupted data in there too that's causing weirdness.


    --Jon Chuchla--

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  2. #12
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    Quote Originally Posted by lutton View Post
    Jon, 29 universes are configured, about 25 universes data are going out (I think).
    Of those about 10 universes are all zeros (un patched).

    Michelle, are you using unicast or multicast?
    I think you mentioned it, but I forget... do you have the Preview turned off when playing?

    One other thing you could try... On the main windows menu, choose System/Options and change UpdateInterval to, say, 66 or even 100 to see if it helps with lag/stuttering any.

    Best,
    Bill L.
    Bill, We're using multicast and I have the preview turned off for the show. I'll try change the update/interval tonight and see if it helps.
    Michelle
    [URL="http://www.ReddingLights.com"]http://www.ReddingLights.com[/URL]
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  3. #13
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    Quote Originally Posted by jchuchla View Post
    I probably won't get a chance to open that profile until tonight to look at it. I find it odd that it always lags at the same spot. I'm gonna have to see what's going on in the sequence at and around that part if the sequence. There may be corrupted data in there too that's causing weirdness.
    --Jon Chuchla--
    Sent from my iPhone using Tapatalkvackwards
    Jon, I think the lagging may be due to several nutcracker effects going on at the same time - that's one hypothesis but I'll have to double check if the lagging is at the same time always, I believe the lag moves around but also affects the Renard channels too. The anomaly, actually we have 3. The first has remained consistent. The right fan should be on during the "intro" and is in the sequence but it never comes on in the show during that sequence. The second one moved around and now has settled on one string of lights and may be more consistent - will double check tonight. The third anomaly just started last night in 2 different sequences with lights coming one when they aren't supposed to and in different colors than are even sequenced at that point; i.e, everything that is on is white and 1 string of icicles decides to be red/green (We Three Kings - new last night) and on when they should be off and 1 entire spinner is coming on also red/green when it's not supposed to as well (LightEmUp) - we've been playing LightEmUp with no issues, except lag, until last night - both of these eventually clear but also seem to be consistent. I'll double check sequences again today in case I've missed something.
    Michelle
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  4. #14
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    I'm leaning toward thinking the problem is within vixen itself, and not with your equipment. We are well aware that when channel counts get high, performance will suffer. This is especially true with particularly busy sequences. Yours doesn't seem that high though. I'll have to look at your sequences tonight and see if I can recommend anything to smooth things out.

    with regard to unicast vs multicast: I don't think your issue is here given your hardware and network setup. Also, the fact that the renard bus is also lagging suggests the problem is upstream in the software. I have had problems with certain sACN hardware when using multicast. For example, the komby nRF based transmitters will start having problems if there's too much multicast on the network because it has to spend too much of it's resources in sorting what packets it should and shouldn't listen to. The SanDevices controllers do not have this problem. I've seen instances of 100 e680 controllers (I know, crazy!) on a single network all in multicast working just fine. (not on vixen 3, but it proves that hardware works)

  5. #15
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    Just an FYI, our anomalies changed tonight :-( The single strand on the roof seems to have moved to one of the windows. The spinner moved to the other spinner and a different sequence. The arches seem to have picked up another anomaly and the fan is ok tonight. So, specifically for the spinner.....it is doing a specific effect in song A, in song B (the next song) the spinner now does the song A effect plus what it's supposed to be doing in song B. Also, more lag tonight, usually when this happens especially when it gets bad on the Renard channels, it will crash at some point. It's been running 2 hours and no crash so far. I did forget to change the UpdateInterval that Bill suggested - will make a note to try that tomorrow night.
    Michelle
    [URL="http://www.ReddingLights.com"]http://www.ReddingLights.com[/URL]
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  6. #16
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    Why don't you just hit stop and cange the interval and restart it now


    --Jon Chuchla--

    Sent from my iPhone using Tapatalkvackwards

  7. #17
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    Quote Originally Posted by jchuchla View Post
    Why don't you just hit stop and cange the interval and restart it now


    --Jon Chuchla--

    Sent from my iPhone using Tapatalkvackwards
    Because it takes 10 minutes for the scheduler to restart the show and I have tons of people watching the display right now.
    Michelle
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  8. #18
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    Quote Originally Posted by pcmom View Post
    Because it takes 10 minutes for the scheduler to restart the show and I have tons of people watching the display right now.
    If the crowd lightens up later probably around 9-930, I may try to make the change then to see if it helps. But we've had people here till 10 (and even later) every night and I shut the show down at 10 during the week.
    Michelle
    [URL="http://www.ReddingLights.com"]http://www.ReddingLights.com[/URL]
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  9. #19
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    Jon and Bill,

    I just checked the update/interval on the master desktop and it shows "46" which will be the same on the show laptop. Before I bring the show down to make the change, would it be worth it to increase that number? I'm unclear what this option is.
    Michelle
    [URL="http://www.ReddingLights.com"]http://www.ReddingLights.com[/URL]
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  10. #20
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    Default Re: Bugs 3.0.10: Random Channels, Vixen Error/Shutting Down, Serious Lag

    that number is the amount of milliseconds between each outgoing data frame. so increasing the number will put more space between the packets going out, and therefore creating less packets. If you double that number, vixen will have to do half the work creating and sending out data. This is at the expense of how fast your display is. But an accurate display is usually more important than intermediate steps. Try kicking it up to 100 and watch the display for a bit. You should notice slow fades get more jerky (more of a stepped effect rather than smooth), but I'd think your lag will go away. If that solves your problem, the next step will be finding the happy medium between 46 and 100 where your fades are smooth enough, and the lag is gone.

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