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Thread: Need help troubleshooting GE Color Effects G35 50 bulb set...

  1. #1
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    Default Need help troubleshooting GE Color Effects G35 50 bulb set...

    Hi,

    New to this forum, but I'm kind of desperate here. I used this set last year with no problems, but this year when preparing to use it, it won't light up when I plugged it in. Clicked the remote...nothing. Changed batteries in remote...nothing. Switched transformers with another set and I know the transformer works. Is there any other troubleshooting I can do? Is there a fuse that is blown? I haven't modified the set at all. Just want it to work for this Christmas.

    Thanks in advance,
    Derrick

  2. #2
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    Royersford, PA (Philly)
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    Are you using the stock box & power supply? No, there are no fuses. Sounds like the control box went bad

  3. #3
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    The stock units come with a 3 year warranty.
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  4. #4
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    I'm guessing the remote turns on the other set you have? If so I would go the warranty route.
    Now the bad news... I have four bad sets sending back tomorrow. They said 4-6 weeks processing, but since it was the holiday season it shouldn't take that long.

  5. #5
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    Quote Originally Posted by pmcpa View Post
    Are you using the stock box & power supply? No, there are no fuses. Sounds like the control box went bad
    Yes, everything is stock. Is the control box replaceable?

  6. #6
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    Quote Originally Posted by WakeFan View Post
    I'm guessing the remote turns on the other set you have? If so I would go the warranty route.
    Now the bad news... I have four bad sets sending back tomorrow. They said 4-6 weeks processing, but since it was the holiday season it shouldn't take that long.
    Yes it does. I called but I don't have the original box and I can't produce a receipt. They are asking for a 5 digit model number...does anyone know it offhand or the UPC for the 50 bulb set?

  7. #7
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    Try 72000.

    -Craig

  8. #8
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    try this
    Title:GE Color Effects™ 50 LED Color Changing Light Show w/Remote Control
    UPC:087449720096

  9. #9
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    Model number was either printed on the UPC tag next to the UL tag, or on the control box. Did you get these at Lowes, Home Depot, Costco, or other place? Costco I think are item/art # 72000

  10. #10
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    Default Re: Need help troubleshooting GE Color Effects G35 50 bulb set...

    Quote Originally Posted by WakeFan View Post
    I'm guessing the remote turns on the other set you have? If so I would go the warranty route.
    Now the bad news... I have four bad sets sending back tomorrow. They said 4-6 weeks processing, but since it was the holiday season it shouldn't take that long.
    I finally got a hold of customer service. It was really hard to understand her, but to verify, did the address you send it to was:
    St. Nick's Fix
    246 Spring Hill Road
    Trumbull, CT 06611

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