WLC Ventures(Chris) please respond

[FIRECOP252]

Chris will you please respond to my repeated requests of calls, emails and attempted PM's. Thank you!

[RobertL]

Per his Facebook status message:

"Well folks....it gets us all. I was sick Monday and Tuesday and got nothing done on this end. To those who are expecting something from me, I do apologize. We will be back at it again tonight!"

[FIRECOP252]

RobertL....

Thank you for the info but this is something that has been going on for a while not just a few days. I understand he is busy and I have no issues with that but this is an issue that keeps dragging out that has nothing to do with group buys. Over 3 months is a little long for an in stock item. Also I do not subscribe to facebook. Is all I have requested is he inform me of something and have not gotten any type of response!!

[tfischer]

He's very helpful once you can get ahold of him. I too have had trouble getting a response on multiple occasions though.

I'm still waiting for a shipping quote on an order... I have no doubt he'll come thorough. He just seems very, very busy.

[g2ktcf]

He's very helpful once you can get ahold of him. I too have had trouble getting a response on multiple occasions though.

I'm still waiting for a shipping quote on an order... I have no doubt he'll come thorough. He just seems very, very busy.

Folks, its a battle of resources. Believe me, we are not ignoring anyone. Its just hard to answer all the incoming messages. Its a bit rough just to handle the messages from the folks I am looking for (we have about 40 outstanding shipping quotes) but when you add in the number of messages about orders just a few days old...its just impossible. I am the only one answering these and I do eventually get there. The good news is that we should be catching up soon and much of this will be solved with some changes I have in place.

FYI, we have over 400 orders for this year alone...

All I can do is beg for your patience until I can get the help better trained.

Thanks!
Chris

[tfischer]

Thanks for the info, Chris.

My last order was from 6/15, where I asked to add something to my prior order which I had received a shipping quote from. Since it had been almost 2 weeks, I thought maybe I should drop a line to see if something had gotten lost.

True enough, I received a note from you saying you thought you had sent it already and would resend it. I will now patiently wait for that ;)

I'm definitely not trying to be impatient. Just not sure how long to wait before asking

Thanks much Chris.
-Tim

[dirknerkle]

All I can do is beg for your patience until I can get the help better trained.

Holy crap! You have HELP? What's that?

At DIGWDF I've got engineers but they're never any help at all -- they just get in the way, poke holes in the walls and ceilings and stink the place up with ever-increasing spontaneous fires!

[kingofkya]

You should find a store that can figure out the shipping by itself oh learn to setup zen cart, with all the spare time you have...

[tfischer]

Thanks for the info, Chris.

My last order was from 6/15, where I asked to add something to my prior order which I had received a shipping quote from. Since it had been almost 2 weeks, I thought maybe I should drop a line to see if something had gotten lost.

True enough, I received a note from you saying you thought you had sent it already and would resend it. I will now patiently wait for that ;)

I'm definitely not trying to be impatient. Just not sure how long to wait before asking

Thanks much Chris.
-Tim

I'm really trying very hard to be patient, but I still haven't received a shipping quote, or any response to indicate there is a delay, and it's been about another week.

I'm really not trying to be a PITA. I just never know what to do when someone has my money and I can't even contact them.

[David_AVD]

Starting and running a business (where people expect timely responses and actions) seems to catch a lot of people out. Communication is the key.