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Thread: Trouble downloading Network Supervisor

  1. #1
    Join Date
    Sep 2007
    Posts
    8
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    Default Trouble downloading Network Supervisor

    Changed to new computer. When I got to the site to download the Network Supervisor, all that pops up is some XML. Any help or alternative to download software?

  2. #2
    Join Date
    May 2007
    Location
    Norman, OK
    Posts
    396
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    Default Re: Trouble downloading Network Supervisor

    I use Microsoft's Click Once installer. It seems to work for most people but some have problems with it. I can't figure out what causes this. If anyone knows please let me know. As a work around you can use this link: http://www.helixlightcontroller.com/downloads/setup.exe to save the setup file to your computer. I would recommend scanning it with an antivirus app before installing just to make sure it hasn't been tampered with. It should be 666 KB in size. Your PC will probably give you some warnings about donwloading an "exe". I just tried this with my laptop and it works for me.

    If you still have problems then please let me know and I'll try to figure out another option.
    Greg

  3. #3
    Join Date
    Dec 2009
    Location
    Tecumseh, OK
    Posts
    70
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    Default Re: Trouble downloading Network Supervisor

    I had the same problem last year. I switched to Firefox instead of Internet explorer and the download works fine.

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