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View Full Version : How do I upload HLS crash reports?



Macrosill
12-08-2012, 04:40 PM
I was working in HLS and a window popped up asking my what I was doing when HLS crashed. I typed what I was doing and hit enter. The window and HLS closed. I see 2 new files in my HLS folder, a .txt and a .dmp. Where do I send those? Do I upload them here or email them or something else?

Macrosill
12-08-2012, 04:58 PM
HLS would not open after the crash unless I right clicked and choose to run as Administrator. I rebooted the computer and HLS would open normally but now the crash report files are gone. They just vanished.

Macrosill
12-08-2012, 05:03 PM
I duplicated the crash and am attaching the files here.

JHinkle
12-08-2012, 05:21 PM
Brain:

HLS emails me those crash files automatically so I can keep tabs on any potential issues and address them. I remove them once they have been emailed to me.

No input is required from yourself.

Thanks.

Joe

Macrosill
12-08-2012, 05:32 PM
OK. Thanks for the info.