Trouble downloading Network Supervisor

[Jewart]

Changed to new computer. When I got to the site to download the Network Supervisor, all that pops up is some XML. Any help or alternative to download software?

[gmbartlett]

I use Microsoft's Click Once installer. It seems to work for most people but some have problems with it. I can't figure out what causes this. If anyone knows please let me know. As a work around you can use this link: http://www.helixlightcontroller.com/downloads/setup.exe to save the setup file to your computer. I would recommend scanning it with an antivirus app before installing just to make sure it hasn't been tampered with. It should be 666 KB in size. Your PC will probably give you some warnings about donwloading an "exe". I just tried this with my laptop and it works for me.

If you still have problems then please let me know and I'll try to figure out another option.

[bcowan]

I had the same problem last year. I switched to Firefox instead of Internet explorer and the download works fine.