Slow page loads or time outs

[oldcqr]

FYI, I've had the same weird connection problems for the past 2 days, usually around noon-2pm EST. Mostly time outs or really SLOW (5+ mins) page loads. I even got a server misconfig screen that wasn't a 500 error.

----------

Bandwidth:

My Christmas site typically does about 10G per month. Starting this month that will go way up, and this year will probably be worse with all the new sequences I have up for download. Last year the site did 16G in Oct, 28G in Nov, and 30G in Dec. It drops to normal levels in Jan. Feb is usually 1/2 normal - everyone must be sick of Christmas. This year it was about 4G.

[g2ktcf]

Same here for me!

[Macrosill]

I have experienced the slow page loads around noon also. I will put in a ticket with the host.

[Macrosill]

If you experience slow page loads or server time outs please send me an email with the date and time your issue occurred. I need this info to try and pinpoint an issue.

[oldcqr]

FYI...

Right around Noon today (again), the site went down. I first noticed it at 12:40, and everything was timing out. Around 1:10 it started working again, but was VERY slow (and still is as of now). According to 'downforeveryoneorjustme.com', it wasn't just me.

[g2ktcf]

FYI...

Right around Noon today (again), the site went down. I first noticed it at 12:40, and everything was timing out. Around 1:10 it started working again, but was VERY slow (and still is as of now). According to 'downforeveryoneorjustme.com', it wasn't just me.


nope...11:35 CT for me..already emailed Brian. Lasted for about a half hour.

[dirknerkle]

11:15-11:20 CT for me -- and I gave up. I sent a note to Brian, too.

[steve_hirst]

11:35 thu 12:05 CST when I stopped trying. I hit several other sites while trying and they were all fine.

[Macrosill]

Thanks for the emails and PMs. Keep them coming. I am going to need at least 7 days worth of notifications for this to be worth while.

[oldcqr]

FYI:

For us users -> You can go to http://downforeveryoneorjustme.com and type in the DIYC address. It will tell you if it's just you who can't get to the site, or everyone.

For the admin side, you can try this: http://www.siteuptime.com/ . They have a free account that will check your site every 30 mins (or for $5/mo every 5 mins). The free account may be enough, or it may be worth it to spring for the $5 plan for a month.

(I have no affiliation with either service other than having used them in the past)

[jem5136]

I have had a lot of troubles where nothing will load. My web browser says its loading, but it doesn't do anything. I had this happen to my yesterday, I don't remember what time though.

[g2ktcf]

did not notice any slowdowns today....

[oldcqr]

10/4 12:48 PM EST


Very slow loading, had to refresh a few times then it started to work again. Downforeveryoneorjustme.com says it wasn't just me.

[oldcqr]

Wow, posting that last message took a 1-2 minutes before it went.

[kylenewman]

site was down for about 20 minutes about 50 minutes ago

[rstehle]

10/4 12:48 PM EST


Very slow loading, had to refresh a few times then it started to work again. Downforeveryoneorjustme.com says it wasn't just me.

Happened to me too...........

[cessnapilot]

It was slow for me around 1605 EST

[ccmmxx]

Site was down when I checked around 5:12 Am to at least 6:45 10/17. Just an FYI. Also checked "http://downforeveryoneorjustme.com/"

[Mactayl]

Super slow and page time outs from 02:30 to 04:00 pst.

[sjwilson122]

Very long page loads and some time outs starting at 9:15 pm eastern time. Sporadic until after 9:32 pm eastern time.

[oldcqr]

Same here.

[dirknerkle]

I couldn't connect at all so I gave up.

[Macrosill]

OK. This is bad news but good news also. It helps with pinpointing issues. Keep the reports coming.

[T.D.Sutton]

Hi Brian, Super slow loads again at present, up to 2 min to change a page. Sorry to be a bearer of bad tidings :-) Terry

[rkhanso]

I also noticed the problem this morning, but it seems a little faster now.

[T.D.Sutton]

Hi Brian, Got locked out again for 30 mins about 30 mins ago, could not access the site at all, back again now obviously!! Terry

[Mactayl]

Same thing here about 07:00 pst.

[budude]

ditto - from at least (could have been earlier) 7 to 7:40am PT or so - very slow/intermittent but good now.

[rstehle]

Another Ditto......... couldn't get on at all.........

[dirknerkle]

Big time outage today -- couldn't get in starting at 2:38pm CST; was unable to connect until 3:09pm. Even the "downforeveryoneorjustme.com" site reported that DIYC was down for everybody.

[Ronp]

Been geting worse for the past week.

[budude]

It was out for about an hour around noon time PT.

[ukewarrior]

I've had significant problems all day today.

[mheuer]

Down around 2:35-3:10 PM CT for me too.

downforeveryoneorjustme.com agreed as well.

[Mactayl]

It started to happen at 13:15 pdt for me.

[T.D.Sutton]

Yet again very slow downloads and locked out for an indefinite time around 3 Hrs ago from now. Sorry to be a bearer of bad tidings Brian.
Terry

[Mactayl]

It happened at 03:30 PT for me

[T.D.Sutton]

I got locked out 36 hrs ago for 12 hrs, "Site not available" was the message on my browser, seems the hassle wasn't at "DIY Christmas" end, as checking with "http://www.downforeveryoneorjustme.com" told me that everything was fine ! Thanks Dirknerkle for the suggestion! Re-booting my modem appeared to correct the problem, so there must be a problem at my providers end, maybe the cache marking the site as not available for some reason. Thankfully all still fine now :-) Terry

[prof]

Could not get on about half hour ago. Forums, home page and wiki all affected.

[zaker]

Working, but very slow.

11-7-10 @ 9:24 EST

tom

[BF210]

Just experienced about a two minute "time out" where clicking links were unresponsive. Had not noticed such delay previously. Getting normal quick response after the "time out" expired.

[dirknerkle]

The site's been down for about a half hour... since 5:02 until now, 5:36.

Also was down on the "downforeveryoneorjustme.com" test

[Mactayl]

Same here 3:30 PST to 3:50 PST

[budude]

me too - 3PM-4PM (PT) or so...

[ukewarrior]

slow today for me to at times

[T.D.Sutton]

And from here for the last 2 hours or so.

Terry

[Mudsculpter]

same here,... site just came up for me

[dirknerkle]

Me to. It seems to be happening with increasing regularity. :cry:

[Macrosill]

As for the Sunday slow loads or timeouts, they are due to the server completing its weekly backup procedure, so I am told. Other than Sunday I am not sure what is going on. Keep the reports coming.

[christmas-light]

Macrosill do you know how many other websites this server is sharing ? :)

[Macrosill]

I do not.

[dirknerkle]

site was down completely today at about 1:10pm. Don't know how long before that, but it finally opened up again around 1:20.

[oldcqr]

Wow... Around 9:30 PM EDT the site went down and just came back up. Around 9:30 it went with 500 errors (internal server errors), and after that just completely disappeared (reboot?).

downforeveryoneorjustme said it wasn't just me.

[Jakeleg1969]

Wow... Around 9:30 PM EDT the site went down and just came back up. Around 9:30 it went with 500 errors (internal server errors), and after that just completely disappeared (reboot?).

downforeveryoneorjustme said it wasn't just me.

No, it wasn't just you... It was totally down..

Jerry in Louisiana

[Mactayl]

It's been on and off for me for the last 1/2 hour starting at 11:30am PST

[dj merritt]

very slow page loads and time outs for me around 1;30 pm central time even as of now 2;19 pm

[budude]

Same here - very slow all PT morning...

[Macrosill]

Well, the pattern I am seeing is that the vast majority of trouble is on Sundays. According to the host, Sundays is when the servers are backing up. Obviously the back up process is effecting the performance of the server.

[RichF]

are they backing up servers during the est afternoon hours?

[T.D.Sutton]

I Gave up attempting to get in about 10hrs ago, for what it's worth.
Terry

[oldcqr]

Things are working right now, but SLOW.... It's taking upwards of 30 secs to post an edit to a message.

[oldcqr]

Also have them look at what is happening on Monday. I went through all the messages and noted the days of the week. Out of 11 days worth of problems, 6 were on Sunday (like you said), and 4 were on Monday.

That's pretty statistically significant: 4 out of the remaining 5 problem reports says there is a problem there too.

[oldcqr]

Things are working right now, but SLOW.... It's taking upwards of 30 secs to post an edit to a message.

By 10:17 the site failed completely - first with 500 errors, then no response.

[Mactayl]

I was locked out from 07:15 am PST until now.

[Macrosill]

Thanks for the info Mike. I will pass it on.

[enuro12]

I had the same issue. Just started working for me as well.

[ukewarrior]

Slow and timeouts for me all morning.

[Reddy_Kilowatt]

A little after 10PM CST yesterday, I had a database unavailable error once, then timeouts.

-Craig

[Mactayl]

Home page said Website can not be found for over an hour

[Macrosill]

Yes, That was some testing I was doing. I disabled the CMS and Dynamics plug ins along with a small update.

[Macrosill]

Things seem to be running very smoothly right now.

[Mactayl]

Thanks for the update Brian,

[Mactayl]

Could not get on from 4:30pm PST till now

[T.D.Sutton]

I Gave up attempting to get in about 2 hr's ago, "IE" informed me "website not available!!" - just for the record :-(

Terry

[oldcqr]

Completely unresponsive @11:30 AM eastern today.

[budude]

Yep - - very slow this morning for at least an hour or so - 9-10AM PT

[Macrosill]

I was on the phone with tech support this morning. They are aware of the issue and have resolved it for today. If this occurs next week again I will call them again.

[Jrd]

It was down from 12:00am to 1:00am EST tonight.

[budude]

Yep - same here - got 500 errors for the past hour... Sunday is backup day - right?

[Jrd]

Yea, I meant to mention the 500 errors, the hardest one to troubleshoot.

And yea it has been said that Sunday is backup day.

[Reddy_Kilowatt]

I got this about 11:15 CST.

http://www.doityourselfchristmas.com/forums/index.php

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@doityourselfchristmas.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

-Craig

[ccmmxx]

I got this about 11:15 CST.

http://www.doityourselfchristmas.com/forums/index.php

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@doityourselfchristmas.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

-Craig


...Yep, same thing here.

[WireWrap]

Same here, already emailed to webmaster. Same time - 2315 CST



:)

[chelmuth]

I was getting over website bandwidth limit around 6:30pm EST.

[Mactayl]

Brian,

I've been getting intermittent slow pages loads since 02:00am PST, just thought you should know.
BTW no time outs just slow page loads, I figured they are probably doing backups on Sunday morning.

[Macrosill]

Brian,

I've been getting intermittent slow pages loads since 02:00am PST, just thought you should know.
BTW no time outs just slow page loads, I figured they are probably doing backups on Sunday morning.

Yes, the server does a full backup every sunday. All though this is a good thing it seems to be unreasonably slow.

[oldcqr]

Not sure if you are still collecting these or not...

At 12:23 the whole site was unresponsive and everything timed out (including the Wiki).

[Macrosill]

The usual Sunday server backups

[dirknerkle]

The site went down two times today for me... are we back to some sort of a bandwidth or server problem?

Edit #1: THREE times....

EDIT #2: FOUR times

[ErnieHorning]

The sites been excruciatingly slow at logging in the first time and then just painfully slow all day. Did somebody leave a floppy in the drive again?

I just upgraded my browser recently and I thought it had hosed up my computer but other sites are working fine.

[StandingInAwe85]

I noticed it last night and several times today too. Most of the time when I let it load it eventually came up with an internal server error (just really slowly). Perhaps certain topics have been repeated so many times on here that the server decided to start processing infinite loops, or perhaps it got bored without all the activity on that one joke thread and decided to calculate Pi or something.

[Macrosill]

The usual Sunday server backup.

[dlovely]

The usual Sunday server backup.

Thats a long backup. Before 11am CST until 10pm CST. I had tried about 4~5 different times during that period to just get either a timeout or DB error. I just have good luck at hitting each time it went down I guess.

[ErnieHorning]

Thats a long backup.The guy that set it up was probably in the military; six copies ya know.

[Mactayl]

Has anyone else been having really slow page loads today or is it just me?

[budude]

Yes - slow since Saturday night really - at home and work same thing...

[Mactayl]

I started noticing it over the weekend too, I hope were not in for the big one.:shock:

[dlovely]

Brian had said its the site backup. It started Sat and must still be going. LOL. We sure do post a lot...

[Mactayl]

Now I understand the problem, it's all of the long-winded posts that Dave writes that is taking soooooo looooooong to backup.:shock:

[Matt_Edwards]

Glad to know it is not just a problem to us "Forgotten" Aussies (whoops how did that pop out);)

[chelmuth]

Forgotten??/ You're just lucky you didn't get blocked when Brian went all Ninja with the htaccess file the other day lol..

[dirknerkle]

35 seconds to connect tonite. 14 seconds to get to this thread from the main menu.

[erm213]

35 seconds to connect tonite. 14 seconds to get to this thread from the main menu.

Not that you are counting or anything! LOL.

Erik

[dirknerkle]

37 seconds to read this thread. 180 seconds to try to post -- an error occurred, then a retry -- the retry took 174 seconds to load before I could edit in the box.

Methings the chat room has buggered the site.

[dirknerkle]

After a clean, COLD restart of all our network, including the modems (DSL, Cable, satellite), routers, servers, and everything...

32 seconds to load the site..... 19 seconds to get into a forum, 29 seconds to get to a posting screen.

I surrender....

[chelmuth]

I was reading that a large htaccess file could also slow a site. especially if there are a lot of blocks with host names instead of ip addresses as the site has to try and resolve the host names and wait on DNS responses..not that this is the problem just something to look at.

[dlovely]

Think we need to remove the chat login, LOL. I am up to 45 refreshes and it won't let me in!!! Seems it can't verify the passwords when the site is slow.

"Authenticating via HTTP"
Then,
"Service temporarily unavailable. Please try again in a few minutes"

[dlovely]

Whats funny is the status:

Who's Chatting
Currently 5 user(s) in chat room.
‎ jklingert ‎ chelmuth ‎ Hard2kill ‎ barbotte ‎ dlovely

I am not in there but it says I am!!

[Wayne J]

It's only slow on Sunday ;) ;)

[ukewarrior]

The site is practically unusable to me.
40 second response times.

All Day on Monday.

[mlkren]

I have had this problem on and off for the past couple of months.

[Materdaddy]

It's a productivity feature. Since the site is slow, you visit less, and get more actual work done! Thanks Brian! :D I haven't gotten this much done on a Monday in a few weeks!

[mschell]

It has been slow for awhile. Then again, I rebooted my cable modem, firewall, and router yesterday, and every web site got faster. This one still has some "pregnant pauses" more than others.

Chat yesterday afternoon/evening was fairly snappy with 5-8 folks in it.

[Macrosill]

This has gotten ridiculous. I am looking into some solutions. So far the best solution would be a dedicated server but they are not cheap. We would need more supporting memberships to cover the cost.

[jboyles7]

Since the upgrade -- where is the donation page? I've been looking for it.

[Macrosill]

Since the upgrade -- where is the donation page? I've been looking for it.
In the top right corner click on "Settings". Then, when the page loads, look down the left side menu bar and find "Paid Subscriptions" in the My Settings menu.

[jboyles7]

Got it.

[macebobo]

This has gotten ridiculous. I am looking into some solutions. So far the best solution would be a dedicated server but they are not cheap. We would need more supporting memberships to cover the cost.

In my day job we use godaddy hosting solutions and are pleased with the performance. They purport to scale with the traffic and we have some heavy loads and don't notice much of an impact during those times. Might be worth a shot.

[Macrosill]

We were once with GoDaddy and they did not offer some features we needed to fully support the site so we had to move. One of my favorite songs I found by listening to the GoDaddy hold music. The song Hell from the Squirrel Nut Zippers. That is the cd they play for their hold music, at least they used to, it's been a while.

But Thank You for the suggestions.

[LabRat]

Wow that was a pleasant surprise... $20.00 $US ... only cost me 19.96 $CAN!

I think this means I'm allowed to add my $0.02 into two different threads, without fear of reprisals.

[ErnieHorning]

I think this means I'm allowed to add my $0.02 into two different threads, without fear of reprisals.
But then I want my $0.02 refund if it wasn't worth $0.02 to read it. :p

[ErnieHorning]

Geez, this is so slow that I feel like I'm using a modem. :neutral:

[BuzzKill]

What hosting are you using?

[tweist]

This has gotten ridiculous. I am looking into some solutions. So far the best solution would be a dedicated server but they are not cheap. We would need more supporting memberships to cover the cost.

What type of server would you need? I may have a source that is really cheap.

[DIY Sparks]

Central standard times of 5am and then at 8pm daily have been slow for about 2 weeks. Sunday is a dice roll. Just thought it was my rotary dial up with Morse encoding...

[Jrd]

This has gotten ridiculous. I am looking into some solutions. So far the best solution would be a dedicated server but they are not cheap. We would need more supporting memberships to cover the cost.

How many supporting members do we have? How many would we need to support a dedicated server?

[dlovely]

How many supporting members do we have? How many would we need to support a dedicated server?

Think he said only 100.

Looks like the DIYC Fever broke!! It's back to normal. :-)

[dlovely]

Found the Group List. (http://doityourselfchristmas.com/forums/showgroups.php) Does not give a count for each group, but compared to the 263 (http://doityourselfchristmas.com/forums/memberlist.php) page user list, its not much.

[dirknerkle]

Maybe add a new supporting member category that's priced at $40 or $50/annually. Doesn't get you any more access or privileges but perhaps the extra revenue would pay for most if not all of a dedicated server.

I'm in.

[jboyles7]

For me, there is a significant difference between yesterday and today. Much faster today. Did you reboot?

[Jrd]

Maybe add a new supporting member category that's priced at $40 or $50/annually. Doesn't get you any more access or privileges but perhaps the extra revenue would pay for most if not all of a dedicated server.

I'm in.

That's a good idea, there may be people that would donate more if there were the option.

[Matt_Edwards]

Maybe add a new supporting member category that's priced at $40 or $50/annually. Doesn't get you any more access or privileges but perhaps the extra revenue would pay for most if not all of a dedicated server.

I'm in.
Actually I would be in for $50 per year, but would suggest the higher membership fee come to 300/400 PMs.

[Jrd]

Actually I would be in for $50 per year, but would suggest the higher membership fee come to 300/400 PMs.

Another great suggestion!

[budude]

Another great suggestion!

and the ability to rename our tag - instead of "Supporting Member" we could put Grand Poobah or something...

I'll pay $50 - no problem.

[tweist]

Maybe add a new supporting member category that's priced at $40 or $50/annually. Doesn't get you any more access or privileges but perhaps the extra revenue would pay for most if not all of a dedicated server.

I'm in.

Put me on the list for $50. If thats all it cost me a year to keep this going, I'm definitely in.

[shaunkad]

I think it the problem is back on the one browser I use it tells me account suspended the other one I can see the page fine although a little slow just like over the weekend.

[jklingert]

Brian moved the site last night to a new server and it has a new IP address. The new IP address is still propagating around the internet. It is possible that your PC / Browser has cached the old address, you may need to clear your cache or reboot your computer to get the new address.

[Mactayl]

No slow page loads now, Thanks Brian:D

[dirknerkle]

Now I've got a NEW problem. The data is coming through so fast, my wires are heating up and starting to smoke! OH WHAT WILL I DOOOOO?????



:mrgreen:

Well done, Brian!

[ErnieHorning]

I use to be able go get something to drink while a page loads. Now I can read everything that's new and actually go do something else. Now I don't have an excuse for not getting anything done. :p

The only issue I see is this weird multi colored thing that jumps around the message entry window when it loads.
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